Interview Tips: How to Make a Lasting Impression

Prepare for your next job interview with practical tips to help you communicate confidently, demonstrate your value and make a lasting impression.

An interview is more than a conversation about your experience. It is an opportunity to show an employer how you think, communicate and could contribute to their organisation.

Preparation can make the difference between simply answering questions and presenting yourself as the right person for the role.

Research the company

Before your interview, take time to understand the organisation. Review its website, services, values, recent developments and the industries it operates in.

You should be able to explain:

  • Why you are interested in the company
  • What appeals to you about the position
  • How your experience relates to its needs
  • What value you could bring to the team

Thoughtful research demonstrates genuine interest and helps you tailor your answers to the opportunity.

Understand the position

Read the job description carefully and identify the main responsibilities, required experience and essential skills.

Prepare examples that demonstrate how you have successfully performed similar work. Where possible, explain the outcome of your contribution rather than listing responsibilities alone.

Instead of saying:

“I managed client accounts.”

You could say:

“I managed a portfolio of client accounts and introduced a structured follow-up process that improved retention and strengthened client relationships.”

Prepare practical examples

Interviewers frequently ask questions beginning with:

  • “Tell me about a time when…”
  • “Can you provide an example of…”
  • “How did you handle…”

Structure your response using the STAR method:

  • Situation: Briefly explain the context.
  • Task: Describe your responsibility.
  • Action: Explain what you did.
  • Result: Share the outcome.

Keep your answer focused and make your personal contribution clear.

Practise without memorising

Preparing your answers can help you feel confident, but avoid learning them word for word. Over-rehearsed responses may sound unnatural and can make it difficult to adapt when a question is asked differently.

Practise explaining your experience clearly and conversationally.

Be ready to discuss challenges

You may be asked about a weakness, career gap, difficult situation or previous employer. Answer honestly and professionally without becoming overly negative.

Focus on:

  • What you learnt
  • How you handled the situation
  • What you would do differently
  • How you have developed since then

Accountability and self-awareness are valuable professional qualities.

Ask meaningful questions

An interview should also help you decide whether the opportunity is right for you. Prepare two or three questions, such as:

  • What would success in this role look like during the first six months?
  • What are the team’s current priorities?
  • How would you describe the company culture?
  • What opportunities are available for development?
  • What are the next steps in the recruitment process?

Final interview reminders

Arrive or log in early, dress appropriately and keep your answers clear and relevant. For virtual interviews, test your camera, microphone and internet connection beforehand.

Most importantly, be yourself. Employers are assessing your experience, but they are also considering whether your communication style, values and approach would complement the team.